Small details create
the big picture
Our goal at IT Solutions Team is simple, we want every customer to be a raving fan.
- Philosophy
- Mission
- Certification
- Terms and Conditions
- Privacy Policy
- Shipping / Deliverables
- Return Policy
“Great things in business are never done by one person. They’re done by a team of people.” (Steve Jobs)
Your team excels at building widgets, saving clients money during tax season, selling homes, educating the next generation, our perhaps saving the world one person at a time.
Information Technology is part of every business. At IT Solutions Team part of our philosophy is that your computer systems: firewalls, servers, desktop computers, phone or websites be a seamless part of your day. so you can spend your your time doing what you do best.
The IT Solutions team is made up of professional network engineers, graphic designers, social media experts, web designers, and project managers.
Our team listens to your team’s needs, we then take your ideas and design and build around them. We build solutions that will help increase your team’s productivity, reduce your team’s exposure to data risks, save your team time, and enhance your team’s online image with our social media experts.
We have built our team with experts who are certified by, Microsoft, watchguard, cisco, and google and hubspot. Our team is comprised of professionals with both undergraduate and graduate degrees and our team includes college instructors.
At IT Solutions team we understands how technology works but more importantly understand that your team is the driving force behind any project. Phil Jackson the 11 time National Basket Ball Association championship coach said the strength of the team is each individual member. The strength of each member is the team. At IT Solutions team we see our role as being a strong team members who help strengthen your team. We build and maintain your firewalls, support your IT systems, install VOIP phone systems, help build your team’s image with graphic designers and help you build and maintain your social media. When your team has success our team feels as if we won a championship.
At IT Solutions Team our mission is simple, provide our clients with top of line service virtually keeping down clients costs so our customers can enjoy or reinvest their earnings.
IT Solutions Team engineers are certified in:
In consideration of the mutual agreements, provisions and covenants contained in this Agreement, the Company and Subcontractor hereby agree as follows:
- Performances of Services by Subcontractor. In consultation with Company, Subcontractor shall perform the services described in Schedule A – Initial Statement of Work hereto (“Services”) in a good, professional and workman-like manner, and the resulting “Work Product” (defined below) of Subcontractor shall conform to the specifications, if any, described on Schedule A (the “Specifications”). Additional Services may be engaged by the Company by the execution of additional statements of work in the form of addenda to Schedule A, in substantially the same format as Schedule A (or as may otherwise be agreed by the parties), each addendum being denoted consecutively as “Schedule A-1,” Schedule A-2,” etc., each such addendum being legally binding and deemed incorporated herein, and governed hereby, upon signature thereon by each of Company and Subcontractor. Each such addendum shall also include the terms of Subcontractor’s compensation for the Services described thereon.
- Services shall be provided by Subcontractor on behalf of the Company for the benefit of clients of the Company. Subcontractor agrees to provide Services in a manner which reflects positively upon the Company. Subcontractor agrees that such client relationships, and each client project, shall remain the property of the Company in all respects and not to interfere in any manner with the relationship between the Company and its clients. Subcontractor will maintain or cause to be maintained, in good order and in such form as Company directs or may require, records of Services performed on behalf of Company. All such records shall be Confidential Information of the Company and shall be available for inspection by the Company. Subcontractor will, after termination of any engagement, cooperate with Company to facilitate a smooth transition to any replacement personnel.
- If Schedule A or an addendum thereto states a limitation on the hours or other item of Services that may be billed by Subcontractor, or a limitation on total billings for a given project, then Subcontractor may not exceed such limit without first receiving the Company’s express written consent.
- Company shall pay Subcontractor as set forth on Schedule A or the applicable addendum thereto. Subcontractor shall be responsible for the payment of any and all taxes in respect of payments received hereunder, including without limitation, federal, state and local income taxes, FICA and Medicare. Subcontractor shall not be entitled to any benefits. Subcontractor shall not be entitled to be reimbursed for any business expenses except those which are approved in advance by Company (if greater than $100.00, approved in writing), which such expenses shall be paid subject to Company’s expense reimbursement policy and only upon presentation by Subcontractor of reasonably detailed statements and receipts.
- Term and Termination. The term of this Agreement shall begin on the Effective Date, shall have a maximum term of 12 months, unless expressly extended by each party in writing, and shall end when terminated by either party on ten business days’ prior written notice by either party. Notwithstanding the foregoing 12-month maximum term, this Agreement shall remain in effect during the term of any project set forth on Schedule A or an addendum thereto until completed or otherwise terminated. A project set forth on Schedule A or an addendum thereto may be terminated by either party on ten business days’ prior written notice by either party or immediately following notice from a Company client that the project has been terminated.
- At the request of Company from time to time, or in any event upon termination of this Agreement, Subcontractor shall deliver immediately to Company all Work Product hereunder, whether in process or complete, all of the Company’s other proprietary information, and all of the Company’s “Confidential Information” (as defined below) and all tangible embodiments of the foregoing, including all copies, disks, or documentation with respect thereto.
- Sections 3 through 9 hereof shall survive the termination of this Agreement.
- Property Rights.
- The Company shall, from the time of inception thereof, own all right, title, and interest to any and all proprietary information relating to or resulting from the Services, whether now existing or hereafter developed on behalf of Company, including, without limitation, all: (i) patents, (ii) copyrights, (iii) computer software, data, databases and documentation, (iv) trade secrets and other confidential information, including, but not limited to, ideas, processes and other information with respect to services rendered hereunder, (v) other intellectual property rights, (vi) copies and tangible embodiments of all of the foregoing (in whatever form or medium), and (vii) all licenses and rights to royalties, and any derivative, improvement, or modification of any of the foregoing which Company or Subcontractor creates or has access to while performing the Services (all of the foregoing, “Work Product”).
- All of the Work Product shall be deemed a “work made for hire” as such term is used in the Copyright Act of 1976, as amended, replaced or superseded, for the benefit of Company. In addition, Subcontractor hereby assigns and agrees to assign to Company, Subcontractor’s entire right, title and interest in all of the Work Product.
- The foregoing provisions shall not apply to any right or interest of Subcontractor about which Subcontractor can prove that: (i) it was developed entirely on Subcontractor’s own time; and (ii) no equipment, supplies, facility, services, or trade secrets of Company were used in its development; and (iii) it does not relate (A) directly to the business of Company or (B) to the actual or demonstrably anticipated projects, products, or development efforts of Company; and (iv) it does not result from any work performed for Company.
- Subcontractor agrees that all “Confidential Information” (as defined below) of Company or its clients (whether acquired by Subcontractor before or after the Effective Date) is confidential and is the property of Company or its respective client. Subcontractor agrees that, except as directed by Company, Subcontractor shall never, nor allow any third party under its reasonable control to, disclose to any person or use, directly or indirectly, any of the Confidential Information, or permit any person to examine or make copies thereof.
- “Confidential Information” includes the Work Product, all trade secrets and other information or documentation of Company or its clients, whether provided by or owned by Company prior to performance of the Services or developed by Subcontractor on behalf of Company hereunder, including, without limitation, any and all files, data, documents, samples, specifications, literature, plans, projects, business methods, operations, vendor or customer lists, and techniques.
- Subcontractor acknowledges and agrees that Subcontractor may have access to data or documents owned by Company or its clients, and that notwithstanding anything to the contrary, Subcontractor may make no personal use of any such data or documents, copy such data or documents, or allow any third party access to or use of such data or documents for any purpose whatsoever, even if such data or documents do not constitute Confidential Information. Subcontractor shall only use, handle, or transfer such data and documents at the express instruction of the Company or the applicable Company client.
- Representations and Warranties. Subcontractor hereby covenants, represents and warrants to Company that the Services and any deliverables provided by Subcontractor to Company will not (i) conflict with or constitute a violation or breach of any contract under which Subcontractor is bound (including, without limitation, any contract, policy, rule, regulation, condition or promise under or relating to the outside projects of Subcontractor), or any judgment, law, rule, or governmental regulation applicable to Subcontractor, or (ii) constitute an infringement on any patent, trademark, copyright, trade secret, or other intellectual property or proprietary rights of any third party.
- Additional Obligations of Subcontractor.
- Subcontractor shall indemnify, defend and hold harmless Company and its officers, directors, employees, agents, successors, assignees, and clients from and against any and all damages, claims, actions, suits, fees, expenses, and other losses arising from or in connection with the breach of any representation, warranty or covenant of Subcontractor under this Agreement (including without limitation reasonable attorney’s fees and expenses).
- Subcontractor acknowledges and agrees that Subcontractor will have access to important proprietary information regarding Company and its customers, and that Company would be irreparably damaged if Subcontractor were to (x) provide any products or services directly to clients of the Company except under the auspices of the Company’s business relationship with such clients or (y) attempt to hire any employees of the Company or interfere with the Company’s relationship with its suppliers and other subcontractors. Accordingly, Subcontractor agrees to the following restrictions:
- During the period commencing on the date hereof and terminating on the date which is three years after Subcontractor last provided any Services on behalf of Company for a given client of the Company (or, if there is no such date, the date which is three years after Subcontractor learned that Company is involved with a given client or prospective client), Subcontractor shall not induce or attempt to induce such client or prospective client to cease or reduce (or otherwise refrain from) doing business with the Company or in any way interfere with the relationship between Company and any such client or prospective client (including, without limitation, making any negative statements or communications about Company, even statements of opinion or statements which Subcontractor believes to be true, or by attempting to provide any services directly to such client or prospective client without involving Company).
- During the period commencing on the date hereof and terminating on the date which is one year after Subcontractor last provided any Services for or on behalf of Company, Subcontractor shall not (A) induce or attempt to induce any employee or subcontractor of Company to leave their employ or in any way interfere with the relationship between Company and any of its employees, suppliers, or consultants, (B) hire directly or through another entity any person who was an employee of Company at any time during the Term hereof.
- [Subcontractor agrees that during the period commencing on the date hereof and terminating on the date which is [one] year after Subcontractor last provided any Services for or on behalf of Company, Subcontractor shall not engage in any business activity which is in direct competition with the primary services or products being offered by the Company, including consulting, installation and servicing of local area networks, servers and firewalls, software licensing resales, and website development, in any state within the United States in which Company provides services.] [Note to David and Julian: you mentioned a “non-compete,” – but it might not be desirable to have a non-compete for an independent contractor who may do similar work to earn a living. Please see Section 7(b) above for non-circumvention and non-solicitation. This provision might adequately cover your concerns.]
- Subcontractor shall maintain, at its sole cost and expense, such insurance coverage as Company may reasonably require from time to time in conjunction with Company client projects.
- Independent Contractor Status. The Services shall be rendered by Subcontractor in Subcontractor’s capacity as an independent contractor. Nothing contained herein, nor the provision of any services by Subcontractor to the Company, shall be deemed to constitute Subcontractor as agent or employee of Company. Subcontractor has no right to bind the Company to any legal obligation and shall not imply the same to any third party.
- This Agreement, or all or a portion of Company’s rights and interests hereunder, may be assigned by the Company at any time. Subcontractor may not assign, transfer or delegate its duties under this Agreement without the prior written consent of Company.
- This Agreement: (i) constitutes the entire agreement of the parties; (ii) may not be modified or amended, except by a writing signed on behalf of both parties; (iii) may be executed in any number of counterparts, each of which shall be an original; and (iv) shall be governed by, and construed in accordance with, the substantive laws and not the law of conflicts of the State of Illinois.
- Company shall be entitled to enforce its rights under this Agreement specifically (without posting a bond or other security), to recover damages by reason of any breach of any provision of this Agreement and to exercise all other rights existing in its favor. Subcontractor agrees and acknowledges that money damages shall not be an adequate remedy for any breach of the provisions of this Agreement and that Company may, in its sole discretion, apply to any court of law or equity of competent jurisdiction for specific performance and/or injunctive relief in order to enforce or prevent any violation of the provisions of this Agreement. Company shall be entitled to reimbursement of the costs of enforcing this Agreement, including without limitation reasonable attorneys’ fees and expenses.
- Any notice, request, demand or other communication required or permitted to be given hereunder shall be in writing and personally delivered or sent by registered or certified mail, return receipt requested, if addressed to Company, at Company’s address set forth in the introductory paragraph hereof, attention President, or if addressed to Subcontractor, to the address set forth below Subcontractor’s signature hereof.
This privacy statement describes how It Solutions Team collects and uses the personal information you provide on our Web site: itsolutionsteam.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information
Collection and Use of Personal Information
We collect the following personal information from you
- Contact Information such as name, email address, mailing address, phone number
- Billing Information such as credit card number, and billing address
- Unique Identifiers such as user name, account number, password
- Preferences Information such as product wish lists, order history, marketing preferences
- As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We use this information to
- Fulfill your order
- Send you an order confirmation
- Send you requested product or service information
- Send product updates or warranty information
- Respond to customer service requests
- Administer your account
- Send you a newsletter
- Send you marketing communications
- Respond to your questions and concerns
- Improve our Web site and marketing efforts
- Conduct research and analysis
Choice/Opt-Out
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at info@itsolutionsteam.com.
If you wish to opt out of having your personal information shared with third parties for marketing purposes, e-mail info@itsolutionsteam.com with the subject line “Personal Information Opt-Out Request” and your full name, e-mail address, and mailing address listed in the body. Note that it may take some time to process your opt-out request, and that promotional mailings using your personal information shared before your opt-out request may already be in process. As a result, you may continue to receive promotional materials for a period of time after submitting your opt-out request.
Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also combine the personal information you provide with other personal information available from other sources. This information will then be used to make our marketing efforts more efficient. We may further share this information with our third party service providers and marketers assisting us with marketing efforts.
We may also disclose your personal information in the following situations:
- When required by law such as to comply with a subpoena, or similar legal process;
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
- If IT Solutions Team is involved in a merger, acquisition, or sale of all or a portion of its assets, in which case you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, or
- If needed or requested by any other third party, but only with your prior consent to do so.
Shipping / Deliverables
When hardware is required to be shipped it will be shipped as specified by the contracted specified time. All services will be completed as specified by contract or work order.
Return Policy
It Solutions Team wants our customers to be raving fans. In as much we will work to resolve all issues to our clients satisfaction. If we assist our clients in acquiring hardware all return policies will be the same as stipulated by the vendor we acquire the hardware from.